The Refugee Experience

The journey of a refugee is not an easy one, and can take a decade or more.

A Refugee Arrives in Tennessee


A Caseworker meets refugees at the airport and takes them to a furnished apartment.


Refugee clients learn about the services the resettlement agency provides as well as American laws and cultural practices.

Medical Screening

Caseworkers work with clinics to provide physical exams, vaccines, and specialist referrals.

Logistical Assistance

Caseworkers help clients apply for Social Security cards as well as temporary health and medical benefits.


A school liaison helps children enroll in school and families learn about school policies, transportation, and important contacts.

Job Readiness

Agencies help prepare clients for the American workplace by teaching them interview skills and workplace etiquette.

Job Placement

Refugee-serving agencies build and maintain connections with employers. The agencies work to find appropriate jobs and monitor how new employees settle in.


The primary aim of the US Refugee Resettlement Program is to help refugees become self-sufficient as quickly as possible.

Ongoing Services

  • Interpretation and Translation
  • English Language Classes
  • Case Management

Learn about the seven pathways to legally immigrate to the US



million people worldwide are forcibly displaced.

As of the end of 2022 Source: UNHCR Global Trends 2022, 14 June 2023.